Frequently Asked Questions – Thompson’s Auto & Diesel Repair

At Thompson’s Auto & Diesel Repair in Indianapolis, IN, we know auto & diesel repair can feel overwhelming. That’s why we focus on clear communication, honest answers, and dependable service.

 

Here are some of the most common questions our customers ask: 

Who is the best auto repair shop near me?

Many drivers in the area will tell you it’s Thompson’s Auto & Diesel Repair. As a family-owned shop, we’ve built our reputation on trust, quality, and hard work. From daily drivers to heavy-duty trucks, our ASE-certified technicians handle everything from routine auto repair to diesel service.

Where should I take my vehicle for brake service?

Bring it to us. Brakes are the most important safety feature on your vehicle, and our team specializes in brake repair and replacement. If you hear squeaking, grinding, or notice vibration when stopping, let us inspect your system before it becomes a bigger issue.

How do I know if I can trust an auto repair shop?

Trust is earned. At Thompson’s Auto & Diesel Repair, we:

 

  • Provide written estimates
  • Explain every repair in plain language
  • Use high-quality parts and fluids
  • Show you what’s happening with your car before we fix it

 

That’s why so many Indianapolis drivers trust Thompson’s Auto & Diesel Repair as their go-to repair shop.

Do I really need to follow my vehicle’s maintenance schedule?

Yes. Routine services like oil changes, fluid checks, and inspections prevent breakdowns and extend the life of your car or truck. Think of it as a health checkup for your vehicle. We’ll even remind you when your next service is due, so you don’t have to keep track alone.

How often should I change my oil?

Most vehicles need oil changes every 5,000–7,500 miles, but it depends on your car and driving style. We’ll check your manufacturer’s guidelines and recommend what’s best. Our oil change services are quick, convenient, and always done with quality products.

Why is my check engine light on?

That little light can mean a lot—from something as simple as a loose gas cap to a bigger issue with your engine or emissions system. Don’t ignore it. Bring your car in, and we’ll run a diagnostic scan to pinpoint the problem and explain what needs to be done.

What should I do if my brakes are squeaking or grinding?

Don’t wait—come see us. Squeaking usually means your brake pads are worn, while grinding often means the pads are gone and metal is hitting the rotor. Both are safety concerns. We’ll inspect your system and perform the right brake service to get you back on the road safely.

Why do repair costs vary so much between shops?

Prices vary based on labor rates, the quality of parts used, and the warranty included. At Thompson’s Auto & Diesel Repair, we believe in fair pricing and transparency. You’ll always know what you’re paying for and why before we begin any work.

How long will my repair take?

It depends on the job:

 

  • Oil changes and brake pads: usually same day
  • Diagnostics: depends on the issue
  • Engine or transmission work: may take longer, especially if parts need to be ordered

 

We’ll always give you an upfront time estimate and keep you updated if anything changes.

Do you offer a warranty on your work?

Yes. We stand behind every repair we perform. Our labor and parts are backed by a warranty, giving you peace of mind long after you leave our shop. If anything comes up, we’ll make it right. That’s the Thompson’s Auto & Diesel Repair promise.

Ready to Schedule Service?

Whether you need routine maintenance, brake repair, or a full diesel diagnostics, Thompson’s Auto & Diesel Repair in Indianapolis, IN is here to help!

 


Call us today to schedule your appointment or book online now!